I offer a free no obligation quote for all your jewellery repairs, send me a few photos and I will send you an estimate of the repair cost. Should anything change when I have inspected the item I will contact you before proceeding and if you don’t want to go ahead I will return it free of charge.


Request an estimate here and attach a few photos of your jewellery


Send your jewellery to me by insured post and I’ll message you as soon as it arrives


I will professionally repair your jewellery and return it by Insured & Tracked Mail

I recommend you pack your item in soft tissue or bubble wrap and place it in a small box or padded envelope and send it to me by a signed & compensated service such as RM Special Delivery. Always choose compensation to cover the full value of your jewellery and write your return address clearly on the outside of the packet. Please don’t forget to include a note with your name and address so I know who it belongs to. I will email you with confirmation of arrival and confirm the estimate. Once your jewellery is received I will send you an invoice which you can securely pay by credit or debit card through the stripe.com payment gateway. As soon as it is repaired I will return your item by Royal Mail. I always recommend RM Special Delivery with compensation to cover the value of your jewellery which costs from £7.95 (upto £750 value). All quotes include an estimated reduction for the value of scrap & filings from your repair.

Please send to: The Old Red Postbox, PO Box 744, North Ferriby, HU14 9BN

Questions & Answers.

How long do you take to respond to emails?

I answer emails throughout the day but please allow 24 hours for a reply. I get hundreds of emails every day from every part of the UK and I answer them as soon as I can.

Do you have a phone number?

I do not have a telephone in my workshop, it would ring off the hook and I would never be able to get any work done so I work only by email.

Do you have a shop?

No, I do not have a shop open to the public, I work by post only from my dedicated workshop.

When are you open?

I work Monday to Friday 8am – 6pm

Do you do trade repairs for the jewellery trade?

Yes, at least half of my business is for other jewellery businesses up and down the UK.

How do I pay for my repair?

When the repair is done I will send you a stripe.com invoice which you can pay by card and I will return your jewellery by RM Special Delivery as soon as payment is received.

How long do repairs take?

Please contact me for a time estimate, small repairs like chain repairs and solders are usually returned in less than a week but please drop me an email and check how long my work queue is if you are in a rush.

I am worried about sending my jewellery by post.

Royal Mail Special Delivery is a very secure fully insured service and I have never known anything go missing. High street jewellery shops often don’t have their own in-house goldsmith and your jewellery will end up being posted to a goldsmith like me anyway.

How much is return post?

I use Royal Mail Special Delivery and I use the most economical method which is large letter up to 100g this keeps the cost down to £7.95 for small items. If you send an item in a large jewellery box and want it returning it may add to the postage cost.